That’s now the case for greater than two million individuals who purchased Peloton Authentic bikes offered between January 2018 and Could 2023. On Thursday, Peloton and the US Shopper Product Security Fee introduced a recall of the Peloton Authentic mannequin because of security issues with the bike’s seat. There have been 35 cases of the seat breaking, posing a fall and damage threat. One particular person reported a fractured wrist, whereas others had bruising and lacerations.
This isn’t Peloton’s first rodeo with a recall. In 2021, Peloton introduced a full recall of the Peloton Tread+, after a baby died in a associated accident and there have been dozens of different incidents.
In that case, Peloton supplied full refunds for the Tread+. However the Peloton bike recall simply has to do with the bike’s seat, which might be eliminated and changed. Peloton will present affected bike house owners with a alternative seat at no cost. In case you qualify, all you need to do is place the order right here, and you’ll simply set up it your self.
The recall solely impacts Peloton Authentic fashions within the U.S., not Peloton Bike+ house owners or Peloton house owners overseas. In case you’re undecided what mannequin you will have, you possibly can verify “the label situated on the within entrance fork (close to the flywheel),” says Peloton. If it says “PL-01” on that label, you’re eligible for the free alternative. Different traits of the affected bike embrace a pink “P” brand adopted by a white “Peloton” model identify on the bike’s body, and a non-swiveling show.
In fact, the Peloton bike recall isn’t nice information for the model, which has struggled because the world has opened again up after the peak of the pandemic, and folks have change into much less enamored of their at-home health choices. It may be time for Peloton to do some rethinking, and, on the very least, some engineering soul looking out.